Refund Policy

This refund policy applies to all orders placed on our website and is subject to the terms mentioned below.

Eligibility for Refund (Returns)

A refund is applicable only if:

The return request is raised within 7 days of delivery.
The product is unworn, unwashed, and unused.
All original tags, labels, and hygiene seals are intact and not removed or broken.

We offer One time FREE exchange for size or color (subject to availability).
Exchanges are processed after the returned product passes quality inspection.
If the requested exchange is unavailable, the order will be processed as a refund as per the policy below.

Prepaid orders: Refunds will be processed to the original payment method after a nominal refund processing fee of ₹100 per order.
COD orders: Refunds are not credited to bank accounts. Instead:
- Eligible refund will be given as Gift card.
- A nominal processing fee (Return Charges ₹100) will be deducted before crediting.
- Gift Cards can be used for future orders on our website.
- Please be noted that the Gift Cards are Non-Transferable
If the Order is Cancelled before the Order Confirmation email (on the same day the order is placed) the customer will get a full refund.

Free and full refunds are provided if the order is cancelled within order confirmation and before dispatch.
No processing or convenience fee will be deducted in such cases.
Refunds will be issued to the original payment method (or as a Giftcards for COD orders, if applicable).

If you receive a damaged, defective, or incorrect item:

Products failing quality checks will be rejected and may be returned at the customer’s cost.
Repeated COD refusals or misuse of returns may result in COD restriction.
We reserve the right to modify this policy at any time.

For refund or cancellation queries: