Shipping Policy
We deliver across India. Shipping availability depends on your location and courier serviceability.
Cash on Delivery (COD)
- COD is available only for orders with a total value of ₹1,299 and above.
- Orders below ₹1,299 are not eligible for COD and must be prepaid.
- This policy helps us ensure faster deliveries and a smooth shopping experience.
Shipping Charges
- Orders below ₹1,299: Delivery charge of ₹99
- Orders ₹1,299 and above: Free delivery across India.
- Any applicable charges are clearly communicated before payment.
Order Processing Time
- Orders are processed within 1–2 working days after confirmation.
- Orders placed on public holidays are processed the next working day.
Estimated Delivery Time
- Estimated delivery time is 4–7 working days from dispatch.
- Delivery timelines may vary due to location, courier partner, or unforeseen delays.
Order Tracking
Tracking details will be shared via SMS or email once the order is shipped.
Delivery Issues
- Please ensure accurate address and contact details.
- Failed deliveries or COD refusals may result in order cancellation or additional charges.
Support
For shipping-related queries:
- Email: support@austinbromley.com
- Whatsapp: +91 98948 46562